Terms

Last updated September 2, 2025

Welcome to InhouseOrder.com (“InhouseOrder,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our websites, mobile apps, and services (collectively, the “Site”). By using the Site, you agree to these Terms and confirm you have the legal capacity to do so. If you’re under 18, review with a parent or guardian. If under 13, do not use the Site.

IMPORTANT: These Terms include a binding arbitration clause and class action waiver. Please read the Dispute Resolution section carefully.

1. About InhouseOrder

We connect customers with restaurants for online food and beverage ordering. InhouseOrder does not prepare food or verify restaurant compliance with food safety or allergen standards. Contact the restaurant directly with any questions.

2. Using the Site

You can place orders as a guest or through linked social media. We collect personal and payment info to process orders. By using the Site, you confirm this info is accurate and current.

If delivery is offered and selected, we may share necessary info with third-party delivery providers, who are independent and governed by their own terms.

3. Payments

You authorize us to charge your selected payment method upon ordering. All payments are final unless we determine an error occurred. For billing issues, email info[@]inhouseorder.com.

4. Intellectual Property

All content on the Site is owned by InhouseOrder or its licensors. You’re granted a limited, non-transferable license for personal, non-commercial use only.

5. User Conduct

You agree not to:

  • Use the Site for fraud or unlawful purposes
  • Harass users or staff
  • Use bots, scrapers, or automated tools
  • Provide false or misleading information
  • Circumvent Site security or interfere with its functionality
  • Order alcohol if under 21
  • Use the Site if under 13

6. Communications

By using the Site, you consent to receiving communications from us (e.g., emails, texts, app messages). Feedback you provide may be used without compensation or notice.

7. Reviews

Reviews must reflect recent, firsthand experience (within 10 days). We may use, remove, or moderate reviews at our discretion.

8. Mobile App Use

You may use our app on iOS or Android per these Terms and the app store’s terms. Apple and Google are not parties to these Terms.

9. Third-Party Links

Links to other websites are for convenience only. We don’t endorse or control these sites and aren’t responsible for their content or your use of them.

10. Privacy

By using the Site, you agree to our Privacy Policy, which is incorporated into these Terms.

11. Copyright (DMCA)

To report copyright infringement, email info[@]inhouseorder.com with the required DMCA notice details. Misuse of this process may lead to legal consequences.

12. Termination

We may suspend or terminate your access at any time for any reason, including violations of these Terms.

13. Dispute Resolution

A. Arbitration Agreement All disputes will be resolved by binding arbitration in New York, NY, under the Federal Arbitration Act (FAA). No jury trials. Arbitration fees will be split unless prohibited by law.

B. No Class Actions Disputes must be brought individually—not as a class or representative action.

If the arbitration clause is deemed unenforceable, disputes must be resolved in state or federal courts located in New York County, New York, and you consent to their jurisdiction.

14. Disclaimers

The Site is provided “as is” and “as available.” We disclaim all warranties, express or implied, to the fullest extent allowed by law.

15. Limitation of Liability

We are not liable for indirect, incidental, or special damages. Our maximum liability is the lesser of the amount you paid us or $1,000.

16. Indemnification

You agree to indemnify and hold InhouseOrder harmless from any claims, damages, or legal fees arising from your use of the Site or violation of these Terms.

17. Miscellaneous

  • No agency relationship is created by these Terms.
  • Governing Law: These Terms are governed by New York State law, except where preempted by the FAA.
  • Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement.
  • Updates: We may update these Terms at any time by posting a revised version.
  • Severability: If any part of these Terms is invalid, the rest remain enforceable.
  • Force Majeure: We’re not liable for events beyond our control.

18. Contact Us

For questions or support, email: 📧 info[@]inhouseorder.com